Discover Customer Centricity With Newgen at the 6th Middle Eastern SSON, UAE

Newgen Software, a global provider provider of Business Process Management(BPM), Enterprise Content Management(ECM) and Customer Communication Management(CCM) platforms, today announced its participation as a sponsor at the 6th Annual Shared Services and Outsourcing Forum from 8th-10th October, 2018 at Dusit Thani, Dubai, United Arab Emirates. Attendees will get to experience a wide range of shared service solutions Newgen has to offer.

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‘Various global enterprises establish Shared Service Centres (SSC) with the aim of driving centralization, achieving operational efficiencies, and cost-reduction through economies of scale. Newgen provides advanced solutions that can transform the SSCs from mere transactional hubs into business value creation centers for the enterprise,’ said Diwakar Nigam, Chairman and Managing Director, Newgen Software.

Attend a panel discussion on ”effective end to end process excellence through BPM, Case management & RPA” moderated by Prashant Sahai, Business Head – Middle East, Newgen, from 10.10am to 10.50 am on 9th October. Understand how BPM and case management help in aligning process, people and systems for an end to end process excellence. Visit Booth#4 to learn how organizations can leverage BPM and RPA to deliver effective workflow solutions and superior customer experience.

Newgen offers a comprehensive suite of solutions and disruptive technology accelerators, like RPA and others, catering to the broad range of SSC requirements. These solutions empower enterprises to streamline operations and roll out new processes across organizational functions namely, Finance and Accounting, HR, Operations, and Supply Chain. It helps enterprises to enhance the service delivery capabilities through higher Straight Through Processing (STP), greater First Time Right (FTR) percentage, and reduced Turnaround Time (TAT).

Newgen”s BPM platform, offering RPA capability, enables enterprises to drive continuous process improvement and catalyze their digital journey. They can release their business users from performing repetitive tasks and enable them to perform more constructive tasks.

About Newgen Software Technologies Limited 

Newgen Software Technologies Limited is a provider of Business Process Management, Enterprise Content Management and Customer Communication Management platforms with large, mission-critical solutions deployed at world”s leading banks, Governments, BPO”s & IT Companies, Insurance firms and Healthcare Organizations.

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Media Contact:
Asif Khan

DUBAI, United Arab Emirates, October 7, 2018 /PRNewswire/ —